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Last updated: 2026/10/19

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5 Ways to Be Nasty Nice in a Call Center

5 Ways to Be Nasty Nice with a Customer in a Call Center (Without Getting Written Up) A.K.A. how to professionally drag someone with a headset on and a smile in your voice. 1. “Let me make sure I’m understanding you correctly…” Translation: “You sound dumb, but I’ll let you try again.” Poli

I worked in customer service for many years and call many companies customer services dept now. I guess you have never gotten someone like me on the phone before, none of these would work with me especially when I ask for a supervisor and the customer service person tells me their supervisor will provide me the same info. My response is always let me hear it from them lol

The the comments show the people who are a pushover and who got a backbone

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